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Services & Support

Start-to-finish expertise.

Our commitment: deliver a superior level of customer service at every touch point. Because no two presses are exactly alike, QuadTech creates solutions for your specific needs. From preventive maintenance to on-site system audits and remote diagnostics, we help you optimize performance and produce the best results possible.

These are just some of the ways we fulfill our customer commitment through dedicated services:


Worldwide Service & Support

Maximize your productivity with the support of a dedicated team of experts located all over the world. We offer a technical support call center, not a paging service, that is manned 24 hours a day, seven days a week. Plus, our Parts Department stocks and maintains an abundant inventory to ensure minimum downtime for your QuadTech systems.

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Technical Training

We stay on top of industry trends and new technologies and pass that knowledge on to your operators through customized training on every QuadTech product.

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Performance Proven™ Guarantee

Performance Proven™ Guarantee

Nothing less than the best results possible. That’s the goal we set for ourselves. That’s the performance our solutions deliver for you. Our Performance Proven Guarantee details the performance you can expect for your specific application. And then we deliver it!

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Proactive Care™

Service Advantage™

Make the most of your money. Select the plan that fits your service needs. Eliminate unexpected expenses. Get expert services at discounted prices.

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Data-Driven Optimization;

Data-Driven Optimization

Data-Driven Optimization is a consulting service for printers who currently have QuadTech’s Color Control System with SpectralCam™ or AccuCam™ on commercial or newspaper presses.

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24/7 Help Desk

Phone: +1 262 923 4900
Europe: +31 294 496 210

Digital Ink System Rebuild Program (North America only)

PDF Download the brochure
DIS page pack - before & after