QuadTech announces discounts and new options for Service Advantage™ technical support, extended warranty, and preventive maintenance

Customized plans help printers eliminate unexpected expenses, minimize downtime

Sussex, Wisconsin, USA—15 October, 2013—QuadTech Inc. is introducing new discounts and an enhanced set of options for its Service Advantage customer support program. Under the program, printers can select the ideal level of technical support, extended warranty, and preventive maintenance for their specific installation, business, and budget.

Printers enrolled in Service Advantage can benefit from new discounts on parts, service, software upgrades, training, technical phone support, and system-specific preventive maintenance. The availability of these discounts is determined by the support level selected by the printer—Silver, Gold or Platinum.

“Our worldwide support network is unmatched in the industry,” says QuadTech President Karl Fritchen. “The new Service Advantage offerings make it easy for customers to make the most of their money by choosing the ideal level of service to fit their business.”

Ranjan Singh, QuadTech’s International Service Manager, comments, “Printers can access the industry’s best service and support for a fixed fee, and receive valuable discounts on items that will continue to keep their equipment in top running order. Besides maximizing the efficiency of their QuadTech equipment, our customers can enjoy the peace of mind that comes from eliminating budget surprises.”

Service Advantage Chart

The enhanced Service Advantage is available in the Americas and Europe, and will be available for other regions in the near future. Printers interested in enrolling in the program will need to contact a QuadTech representative to discuss the customizable options and receive a price quote.

About BALDWIN | Vision Systems (formerly QuadTech)

BALDWIN’s Vision Systems division is the world’s leading innovator of advanced color and inspection technology for the printing industry. BALDWIN | Vision Systems sells its automated control systems in more than 100 countries to the packaging and converting markets, web offset newspaper and commercial markets, and publication gravure market. BALDWIN maintains a worldwide network of sales and service operations, and is privately owned by BW Forsyth Partner, the investment arm of multi-billion dollar global manufacturing and engineering consulting firm Barry-Wehmiller.


Craig Du Mez, BALDWIN | Vision Systems
Phone: +1 414 566 7500
Email: craig.dumez@quadtechworld.com

Clare Porter, Bespoke
Phone: +44 (0) 1737 215200
Email: quadtech@bespoke.co.uk