QuadTech minimizes customers’ R&D investment burden with launch of Performance Proven™ Guarantee

Sussex, WI--6 May 2010--Complementing a host of new products aiming to ensure quality, color accuracy and minimized waste in the print value chain, QuadTech’s Performance Proven Guarantee has its worldwide debut at IPEX 2010 (QuadTech stand: 06-C520). Making technology investment a low risk venture, the Performance Proven Guarantee underwrites the benefits offered by these products through a formal agreement, specifying the performance improvements to be expected when a customer chooses a QuadTech system.

The Guarantee is subject to an initial assessment of the customer’s operations, press configuration, business objectives and expected returns on investment. Based on these findings, QuadTech’s technical sales specialists forecast the improvements resulting from the new installation and build a plan with specific success targets. If the customer agrees to the assessment and purchases the equipment, the Performance Proven Guarantee goes into effect. Technical support staff monitor performance and provide a round-the-clock remote diagnostics facility, so problems that might arise are quickly remedied. In the unlikely event that performance goals are not met, the equipment is removed and the customer receives a full refund of equipment costs.

Karl Fritchen, President of QuadTech, comments: “Our customers depend on innovation to drive quality improvements and reductions in waste and down-time. Yet in this fiercely competitive environment, costly research and development programs can incur too great a financial risk. That’s why we believe it is not sufficient just to make extraordinary promises, but make assurances that will relieve the customer of that risk. The Performance Proven Guarantee reflects our confidence in our ability to keep customers at the cutting edge of press control technology. Our customers will know exactly what returns they can expect from our products, and by when, based on proven results.”

About BALDWIN | Vision Systems (formerly QuadTech)

BALDWIN’s Vision Systems division is the world’s leading innovator of advanced color and inspection technology for the printing industry. BALDWIN | Vision Systems sells its automated control systems in more than 100 countries to the packaging and converting markets, web offset newspaper and commercial markets, and publication gravure market. BALDWIN maintains a worldwide network of sales and service operations, and is privately owned by BW Forsyth Partner, the investment arm of multi-billion dollar global manufacturing and engineering consulting firm Barry-Wehmiller.


Craig Du Mez, BALDWIN | Vision Systems
Phone: +1 414 566 7500
Email: craig.dumez@quadtechworld.com

Clare Porter, Bespoke
Phone: +44 (0) 1737 215200
Email: quadtech@bespoke.co.uk